How does the boiler finder work?
You answer questions about your home and current boiler. We recommend three boilers sized for your home and show every other suitable boiler too, each with a fixed price including installation. You choose extras and a date, enter your details and pay securely.
Do you need to visit before giving a price?
Not for most homes. If your answers show something we need to check, such as a back boiler or a flue that may not meet regulations, the finder asks you to request a personal price instead and we contact you.
How soon can my boiler be installed?
You can choose any day from tomorrow, up to 60 days ahead. We call to confirm your date and arrival time.
How long does a boiler installation take?
A straightforward like-for-like swap is usually done in a day. Moving the boiler or switching to a combi can take longer. We will tell you what to expect when we confirm your booking.
What is included in the price?
50% off your first annual boiler service with us (£45 instead of £90); Installation by a Gas Safe registered engineer; Removal and disposal of your old boiler; Standard flue kit for your new boiler; Programmable room thermostat; Testing, commissioning and a walk-through of the controls; and our 12-month installation warranty.
Which boiler brands do you fit?
Ideal, Vaillant, Worcester Bosch and Baxi are our recommended makes. We also fit Alpha, Ariston, Glow-worm, Intergas, Keston, Navien, Viessmann. See boiler brands.
What warranty do I get?
Our own 12-month warranty covers the installation work. Manufacturer warranties vary by model, up to 10 years on selected Vaillant and Worcester Bosch boilers and up to 7 years on selected Ideal boilers, subject to the manufacturer’s terms. We register the boiler for you.
How do I pay?
Online by card through Stripe. You can pay a £500 deposit or the full price. The balance must be paid before installation begins.
Is there a discount right now?
Yes. Our winter warmer code BOILERME100 takes £100 off when you book online and your boiler is fitted on or before 31 December 2026. Enter it when you review your order.
Can I cancel?
Yes. Our terms explain cancellation, including what happens if equipment has already been ordered for your installation. Your legal rights as a consumer are not affected.
My boiler has broken down. Do I need a new one?
Not always. Many faults can be repaired. Southwark Heating also does boiler repairs in South London, so we can tell you honestly whether a repair or a replacement makes more sense.
Who is behind boiler.me.uk?
boiler.me.uk is the boiler installation website of Southwark Heating, a Gas Safe registered heating and gas business (number 985690) based in SE16. More about us.
Do you fit LPG or oil boilers?
Our online prices are for mains gas boilers. If you have LPG or oil, the finder will ask you to request a personal price.